U.S. SHIPPING TRANSIT TIMES
Our current processing time is 1 to 3 business days. Our method of shipping takes approximately 4-10 business days to deliver within the USA, EXCLUDING Alaska, Hawaii, Puerto Rico, and APO. Most customers receive their order within a week, but delays are possible.
Tracking isn't available in all countries. Tracking to certain countries will only update until it leaves the USA. Please contact your local post office or courier for further information.
- All orders come with shipping and tracking information! Please check your emails for updates.
- Please allow 48-72 hours for tracking to be updated.
- Please remember to sign up for e-mail and/or SMS notifications using the tracking number on the shipping companies website in order to receive real-time updates for your package's last location.
- We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.
- If you have any questions or concerns about shipping, please feel free to contact us at: firstname.lastname@example.org
If a package is going to a business/commercial address, it's required that a person's first and last name be in the address Line 1 field, or it will be held for verification that the package is being sent to an individual, not a business.
IMPORT TAXES & DUTIES
Buyers are responsible for any customs and import taxes incurred that may apply. BabySnazz is not responsible for delays due to customs, duties, or taxes.
REFUSED OR UNDELIVERABLE PACKAGES
Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. We will deduct shipping fees from your invoice for orders marked as undeliverable, refused, or insufficient address.
Refused, insufficient address, or undeliverable packages will be refunded minus all shipping charges and $8 delivery fee, which will be deducted from your original payment. Please place a new order with correct shipping address/information if you would like your items re-sent.